📄 Terms & Conditions
Welcome to our travel booking platform. These Terms & Conditions govern your use of our website and services, including flight bookings, ticketing, and travel insurance.
By accessing or using our platform, you agree to comply with these terms.
1. Use of Our Services
- Our platform provides services for flight bookings, travel insurance, and related travel assistance.
- Users must be at least 18 years old or have legal guardian consent to use our services.
- You agree to provide accurate, complete, and up-to-date information while booking.
2. Booking & Confirmation
- All bookings are subject to availability and confirmation by airlines or service providers.
- A booking is considered confirmed only after successful payment.
- E-tickets and booking confirmations will be sent via email and/or SMS.
- We are not responsible for delays or rejections caused by incorrect user information.
3. Pricing Policy
- Prices displayed on the website are dynamic and may change without prior notice.
- Final pricing is confirmed at the time of booking payment.
- Additional charges such as taxes, airline fees, or service fees may apply.
4. Cancellation & Changes
- Cancellations and modifications are subject to airline or service provider policies.
- Fees for cancellations or changes are determined by third-party providers.
- Some tickets may be non-refundable or partially refundable.
- Refunds, if applicable, will be processed within 7–21 business days.
5. Travel Insurance
- Travel insurance services are provided through third-party insurance companies.
- Claims and approvals are handled directly by the insurance provider.
- We do not guarantee approval of any insurance claim.
- Users must comply with the insurance provider’s terms and documentation requirements.
6. User Responsibilities
- Users are responsible for ensuring the accuracy of all personal and travel information provided.
- Valid travel documents (passport, visa, ID) must be carried as required.
- Users must comply with all applicable laws, immigration rules, and airline regulations.
7. Limitation of Liability
- We act only as an intermediary between users and service providers (airlines, insurance companies, etc.).
- We are not responsible for delays, cancellations, losses, or damages caused by third-party providers.
- We are not liable for any indirect or incidental damages arising from the use of our services.
8. Account Suspension
- We reserve the right to suspend or terminate access if any fraudulent, abusive, or illegal activity is detected.
- Misuse of the platform may result in cancellation of bookings without refund.
9. Changes to Terms
- We may update or modify these Terms & Conditions at any time without prior notice.
- Continued use of the website after updates means you accept the revised terms.
10. Contact Information
For any questions regarding these Terms & Conditions, contact us:
📧 Email: support@travelcoverdesk.com
📞 Phone: (877) 416-2998