📄 Privacy & Booking Policy

Welcome to our travel booking platform. This Policy explains how we handle your information and how our services are provided, including flight bookings and travel insurance.

1. General Use

• We provide services for flight ticket bookings, travel insurance, and related travel services.
• By using our website, you agree to provide accurate and valid information.
• Any incorrect or misleading information may result in cancellation of bookings without refund.

2. Booking Policy

• All flight bookings are subject to real-time availability and airline rules.
• Once a booking is confirmed, e-tickets will be sent via email or SMS.
• Prices may change at any time based on airline updates without prior notice.
• Additional services such as seat selection, baggage, and meals are governed by airline policies.

3. Cancellation & Refund Policy

• Cancellation charges are applied as per airline or service provider rules.
• Refund processing may take 7–21 working days depending on the payment method and provider.
• Non-refundable tickets are not eligible for any refund.
• Convenience fees or service charges are non-refundable in most cases.

4. Travel Insurance Policy

• Travel insurance is provided through third-party insurance providers.
• All claims are subject to verification and approval by the insurance company.
• Valid supporting documents (such as ID proof, medical reports, or travel tickets) may be required for claims.
• We act only as a facilitator and do not guarantee claim approval.

5. Payment & Security

• We accept payments via credit/debit cards, UPI, net banking, and other supported methods.
• Booking is confirmed only after successful payment.
• All transactions are processed through secure payment gateways.
• We prioritize the security and protection of user data and payment information.

6. Data Usage & Privacy

• Personal information such as name, contact details, and identification data is used only for booking and support purposes.
• We do not sell or misuse your personal data.
• Information may be shared only with required service providers such as airlines and insurance companies.
• Appropriate security measures and encryption are used to protect your data.

7. Amendments to Policy

• We reserve the right to update or modify this Policy at any time without prior notice.
• Continued use of the website after changes indicates acceptance of the updated Policy.

8. Contact Us

If you have any questions regarding this Policy, you may contact us:

📧 Email: support@travelcoverdesk.com
📞 Phone: (877) 416-2998